SoftMails Software always deliver high quality software and services to our client all over world and SoftMails always believe in delivering customer satisfactory, quality and reliable software. In the field of data recovery, We always fight to serve 100% satisfactory solutions and services. For this achivements, we (SoftMails.org) always advise to our valued customers to first go with our FREE DEMO VERSION of the software to know the accurate processing and software working scenario. The demo version of software is completely free for every users like- Home User, Coroprate User and for Enterprise Users. So anyone can take the facility of demo version software by free downloading from our corporate website (softmails.org), repairing files, previewing and also get some limited conversion facility. The complete file saving/ conversion facility is only difference between demo version and full version.
Refund Situation: You can file refund applicaton when DEMO version software represents a feature and the FULL version software fails to perform that feature.
Issues Resolutions: Before filing refund application, you must connect with our technical support staff and asks for resolution. In some cases, our technical support team advise our customers to send their appropriate file to our labs via Email on firstname.lastname@example.org or via secure FTP transfer. So that our technical support engineer's can analyse your provided file and send you the proper solution. We never revealed any sigle bit of our customer's data to anyone in any condition and keep confidential guarantee. Once our support team send resolutions to our customers, then immediatly disposed all files from our lab.
If our technical support team fails to provide resolution, then our support team approach to refund your money (excluding shipping/handling/commission/TAX) by our sales team. The refund money appears in your credit card account within 30-days of purchase.